Shipping
All orders are dispatched from our warehouse in Sydney, NSW, Australia
AUSTRALIA-WIDE SEED DELIVERY
Order dispatch time: 1-3 business days, excluding weekend & public holiday.
Transit time: Depends upon the postage service that you choose and pay. Usually, 1-2 business days for express post & 3-8 business days for standard post.
Note: We're sorry, but we cannot prioritise order packing service for customers who have paid for Express Post. We pack orders with a first-in, first-out policy.
Please see the table below or use the shipping calculators on this website.
Standard Post & Parcel (Australia Post) – WITH TRACKING |
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Delivery Estimates: 3-10 business days* (Remote areas may take longer) |
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Order Contents |
Delivery Cost |
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Seed packets only / Orders under $70 (after discount, if any) |
$4.20 (Standard without tracking) |
| Seed packets only / Orders under $70 (after discount, if any) | FREE domestic tracking letter shipping |
| Express | $21 (with tracking) |
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Seed packets & bulk weight-based items, garden tools, seedlings over 2kg |
$18 (Capped) |
No Discount on Postage: Our special discount event means seeds are available at discounted prices. However, postage costs remain the same, i.e. there won't be any discount on the postage costs - so check out our postage rate table to find out exactly how much it will cost before you stock up on your favourites!
Please note that Australia Post is experiencing delays within their delivery network, so the delivery estimate days/ dates are not guaranteed. We encourage you to choose Express Post shipping to avoid delays in transit.
We may use Australia Post Registered Post, which requires a signature on delivery, or you may need to present your ID to collect it.
Express Delivery
It's the fastest possible delivery service within the Australia Post network.
Important:
We will process your order after we have received clear payment in the accounts.
Dispatch and delivery times are estimates only; we cannot guarantee delivery times as these can change for reasons beyond our control.
Postage rates are calculated based on each order. If you have placed multiple orders with the same recipient and address, we may combine all items in single postage.
International Delivery
Sorry, we do not ship seeds outside of Australia.
Payment
We accept payment by Visa, MasterCard, PayPal and bank deposit.
Bank Deposit
Our bank details will be made available to you through the checkout process and also in your invoice. It is important you use your order number as the transaction description so we can identify your payment. Payment must be received within 10 business days, if a payment has not been received after 10 business days and you have not contacted us we may cancel your order. Orders paid via bank deposit will only be processed after payment has been received (this can take 3 or more business days depending on your bank).
Security
Our shopping cart is secured using industry standard protection. Credit card payments are made through a PCI DSS (Payment Card Industry Data Security Standards) compliant payment gateway with 2048 Bit v3 SSL encryption to ensure the safety of your personal details.
We do not store credit card information; we securely submit credit card information to our bank for processing.